The average delivery time is between 1 to 3 working days the day after the receipt of your order.
he average delivery time is between 2 to 5 working days for Belgium and Luxembourg and 5 to 7 working days for Italy.
To make sure of the day of delivery, UPS sends an e-mail to our customers to track their package.

If you have not received an email following your order please contact our after-sales service.

As soon as your order is shipped, you can track your package with the codes sent by UPS to the following address: or directly on our site in the menu "Follow your order", in your customer account.

We deliver orders in the following countries: Belgium, Luxembourg, The Netherlands, Metropolitan France (excluding Corsica), Germany, England and Italy. For any delivery in a country that is not in this list, please contact us before ordering.

UPS Company History

Founded in 1907 as a messenger company in the United States, UPS has grown into a 49.7 billion dollar corporation by clearly focusing on the goal of enabling commerce around the globe.
Today, UPS (United Parcel Service Inc.) is a global company with one of the most recognized and admired brands in the world.

They became the world's largest package delivery company and a leading global provider of specialized transportation, logistics, capital and e-commerce services. Every day, UPS manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.

What happens if I am not at home at the time of delivery?

If you have received a notification after a delivery attempt, you can change your delivery options at

You have the choice between:

  • Call: UPS will keep your package at a location near you so you can pick it up later.
  • Delivery to another address: Provide another shipping address for the package.
  • Reschedule Delivery: Specify a later date when you want UPS to deliver your package.

If UPS can not complete the delivery after the three attempts, the shipment will be held for a period of five days at the nearest UPS center before being returned to the shipper.

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